Job Description
Duty Manager - Events, Marketing & Member Experience
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Crookwell Services Club Ltd – Crookwell NSW
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Crookwell Services Club Ltd is seeking an enthusiastic and experienced hospitality professional to take on the role of Duty Manager – Events, Marketing & Member Experience.
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This leadership position is responsible for planning, coordinating and delivering the Club's functions, entertainment, promotions, marketing and member engagement initiatives. You will play a key role in shaping the member experience and strengthening community connection.
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When rostered as Duty Manager, you will also act as the senior operational representative of the Club, ensuring smooth day-to-day operations and high standards of customer service supporting and coordinating Bar & Gaming attendants.
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Key Responsibilities
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Plan and deliver events, entertainment and promotions
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Manage marketing, social media and member communications
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Coordinate functions and venue hire from enquiry to delivery
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Lead member engagement initiatives and social committee support
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Build strong community partnerships and local engagement
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Oversee operational leadership when on Duty Manager shifts
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Ensure exceptional customer service standards are consistently delivered
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Contribute to continuous improvement of Club experiences
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RSA & RCG required
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You will bring
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Strong organisational and planning skills
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Experience in events, promotions or hospitality operations
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Excellent communication and stakeholder engagement abilities
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A customer-first mindset with a passion for community connection
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Ability to lead staff and manage multiple priorities
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What We Offer
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Leadership role in a well-established community club
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Varied and agile workload across events, marketing and operations
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Supportive team environment
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Opportunity to shape member experience and community engagement
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📌 Duty Manager - Events, Marketing & Member Experience (New South Wales)
🏢 Crookwell Services Club
📍 New South Wales