Job Description
Assistant Operations Manager | The Grand Hotel
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The best of both worlds, The Grand Hotel combines a traditional cosy pub feel with contemporary touches that make it truly unique.
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Step inside and enjoy a drink at the traditional oak-panelled bar on the ground floor, the maritime-themed 30 Knots for a huge selection of craft beer and a gourmet pub menu to match on the first floor, and a Pool Room above that.
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Our guests also have the option of staying I our of our beautifully renovated hotel rooms
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The Role
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This is the perfect opportunity for a up & coming Assistant Operations Manager to learn from a team of passionate hospitality professionals as well as be a part of one of Merivales most iconic locations. We are looking for someone who is committed to imbedding themselves in the team and venue, connecting authentically with the community.
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We build teams who know how to deliver guest experiences like no other. Our leaders are expected to always drive the teams they support to create magical moments for every guest - big and small!
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In a nutshell, you will need to
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Understand how to deliver exemplary guest experience.



This incredible venue will feel warm and welcoming with a casual tone of engagement. Underpinned by knowledgeable, professional execution.
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Lead & Coach a diverse team of people. Ensuring that team culture is guest focused, community led, and sales driven.
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Competency to drive the financial results of the department. Be sales focused, create and lead the team to execute revenue initiatives. Demonstrate proven results in management of financial controls.
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Passion for product. Support the extraordinary team of chefs and guarantee you and your teams have a detailed knowledge of the product.
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Establish a healthy working environment for the team - enjoyable, educational, results focused and respectful.
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The Reward
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You will be joining a company that wants you to succeed, we offer:
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Paid parental leave and adaptable return to work support for new parents.
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Amazing discounts at 90+ venues.
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Career and development opportunities, learning from the best.
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Employee Assistance Program.
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Employee Referral Program.
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Sponsorship is available for eligible candidates.
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📌 Assistant Operations Manager | The Grand Hotel (New South Wales)
🏢 Merivale
📍 New South Wales