Job Description
Casual receptions - Guest Service Grade 3
n
We're looking for a casual Receptionist to join our team and be one of the friendly faces our guests see when they arrive.
n
Key responsibilities
n
n
Welcoming guests and providing friendly, helpful service
n
Checking guests in and out
n
Taking and managing reservations
n
Answering phone calls and guest enquiries
n
Handling payments and basic administration
n
Responding to guest requests and helping resolve any issues
n
Working closely with housekeeping and other hotel teams
n
Keeping the reception area organised and welcoming
n
n
About you
n
n
Enjoys working with people
n
Friendly and qualified manner with impeccable presentation
n
Confident answering the phone and dealing with enquiries
n




Can stay calm and organised when things get busy
n
Comfortable working independently
n
Previous hotel, reception, hospitality or customer service experience (preferred, but not essential)
n
Available for a range of shifts, including weekends and some evenings
n
n
About us
n
The Gem is a boutique hotel in the heart of Griffith, offering premium accommodation, great food at our Award winning Bull Bell restaurant and a welcoming experience for our guests. The Gem is part of Young Hotels Group, a growing hospitality group with venues across Sydney and regional NSW.
#J-*****-Ljbffr

📌 Casual Receptions - Guest Service Grade 3 (New South Wales)
🏢 Young Hotels
📍 New South Wales