Job Description
It's an exciting time to join RSEA Safety!
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We are looking for an enthusiastic, strong leader and excellent coach to manage our RSEA Safety Store in Toowoomba!
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Let's talk about the role!
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As Store Manager, you will take ownership of the day-to-day performance of the Toowoomba store, leading and developing your team to deliver strong customer service, sales and operational outcomes.
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You will be a hands-on leader and excellent coach who can motivate your team, drive performance and create a positive store workplace. You will be comfortable setting and driving KPIs, managing visual merchandising and in-store promotions, and balancing the various operational and retail activities that come with running a busy store.
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We are looking for an outgoing, natural leader who can inspire people and bring their team on the journey with them.
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This is an excellent opportunity for an experienced retail leader looking to take the next step in their career with Australia's largest independent safety business.
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Key Responsibilities
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Drive the store to achieve financial and operational targets through sales performance, KPIs, inventory management and shrinkage control
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Lead and deliver an exceptional customer experience and high service standards
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Lead, develop, coach and motivate your team to achieve strong performance
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Manage visual merchandising and in-store promotions to ensure excellent execution
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Manage and monitor store costs in line with business requirements
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Build and maintain strong customer relationships and loyalty
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Create a positive, vibrant and high-performing working environment
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Take a proactive approach to supporting the broader retail network
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Manage scheduling, rostering and reporting requirements
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Skills / Experience / Qualifications
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Previous retail management experience
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Strong business acumen with experience managing financial and operational KPIs
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Self-motivated with a genuine focus on delivering excellent customer service
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Strong interpersonal skills with demonstrated experience leading and developing teams
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Experience with visual merchandising and in-store promotions
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Highly developed communication skills with the ability to work across all levels of the business
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Comfortable working in a fast-paced retail environment
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Strong computer literacy; experience with systems similar to Pronto would be advantageous
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A genuine interest in the RSEA Safety brand and our customers
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Let's Talk About Us
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RSEA Safety is Australia's largest independent safety business, providing workwear, PPE, footwear and workplace safety solutions to customers across Australia and New Zealand.
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Our customers range from individual tradies and local businesses through to some of Australia's largest organisations across construction, infrastructure, transport, logistics, manufacturing and other industrial sectors.
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Our stores offer an extensive range of leading workwear and safety brands including Carhartt, Steel Blue, Blundstone, CAT, 3M and Uvex, alongside our broader range of workplace and safety solutions.
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We are a fast-paced and growing business, and our people play a huge part in delivering the service and expertise our customers rely on.
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RSEA Safety's values – Real, Striving, Excellence and Agile – form the basis of our culture, our approach to service and everything we do.
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If you're an experienced retail leader who enjoys developing people, driving results and being hands-on in your store, we'd love to hear from you.
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📌 Store Manager (Toowoomba)
🏢 RSEA
📍 Toowoomba