ABOUT THE ROLE
We're looking for a friendly, motivated person to join our general hardware team as a casual Retail Assistant.
In this role you'll help local customers and tradies with product advice, orders and quotes, while learning more about hardware, timber and building materials along the way.
If you enjoy working with people, like being part of a busy team and are keen to learn, we'd love to hear from you.
RESPONSIBILITIES WILL INCLUDE
Our Retail Assistants are hands-on, customer-focused and ready to help across the store wherever needed.
Day to day, this may include:
Processing customer orders and quotes by phone and email
Helping customers find the right products and solutions
Providing great service on the floor and at point of sale
Keeping customers updated on orders and delays
Checking invoices and order details for accuracy




Monitoring stock levels and supporting the team with store tasks
Taking part in regular product training with leading brands
QUALIFICATIONS & SKILLS
Experience in customer service, retail, hardware or the building industry
Knowledge of timber or heavy building materials would be a bonus
Good communication skills and a genuine enjoyment of helping people
Attention to detail and confidence using computers or learning new systems
Physically fit and able to Manually handle goods
A solid focus on safety and working as part of a team
Manual vehicle licence Essential
Forklift licence advantageous but not necessary

📌 Retail Assistant (Darwin)
🏢 Nortruss Hardware
📍 Darwin