Pynk Health | Telehealth Psychology Practice | Part-TimeMust reside in Australia - we are looking for a team member, not a virtual receptionist.Pynk Health is a growing, female-focused telehealth psychology practice supporting women across Australia.
We're looking for a reliable, organised and friendly Part-Time Administration Assistant to provide additional support to our existing admin team.This is a hands-on support role for someone who is happy to jump in, help keep things moving and provide additional coverage when members of our admin team are away.
About the roleYou'll work alongside our existing administration team, assisting with the day-to-day tasks that keep a busy psychology practice running smoothly.Your responsibilities may include:Responding to client enquiries by phone, SMS and emailBooking and changing appointmentsProcessing referrals and uploading documentationGeneral data entry and maintaining accurate client recordsAssisting with invoicing and other routine administrative tasksFollowing up outstanding administrative mattersSupporting the admin team during busy periodsProviding additional coverage when other team members are on leaveHelping with general practice administration as required
Hours & availabilityThis is a permanent part-time position.We need someone who can commit to the following availability:Monday – available all dayTuesday – approximately 3–4 hoursWednesday – approximately 3–4 hoursFriday afternoon
There may also be opportunities for additional hours from time to time,



particularly to cover annual leave or other absences within the admin team.Because Monday and Friday afternoon coverage is particularly important to us, please only apply if you can reliably commit to these times.
About youYou don't necessarily need experience working in psychology or healthcare, but you do need to be someone who is:Highly organised and reliableConfident using computers and learning new systemsComfortable communicating with clients by phone, email and SMSAccurate and attentive to detailAble to follow procedures while also using common senseHappy working as part of a small, busy teamComfortable switching between different tasks and prioritiesProactive – if you see something that needs doing, you're happy to get on with itWarm, professional and respectful when dealing with clientsPrevious administration, medical reception, allied health or customer service experience would be highly regarded.
About Pynk HealthPynk Health is a telehealth psychology practice created specifically for women.
Our psychologists provide services to women and girls across Australia, and our administration team plays an incredibly significant role in making sure our clients feel supported from their very first contact with us.We're a small, friendly team and while we take our work seriously, we don't believe work needs to be stuffy.
We value people who are dependable, kind, capable and willing to pitch in.
Interested?
We'd love to hear from you.Please send us your CV along with a short introduction telling us a little about yourself, your previous experience and confirming your availability across Monday, Tuesday, Wednesday and ******

📌 Part-Time Administration Assistant (Gold Coast)
🏢 Pynk Health
📍 Gold Coast