Security Officers & Control Room Operators
About the Role
Securecorp is seeking
professional, motivated and customer-focused Security Officers
to join our retail security team in
Lake Haven
with
Full-Time, Part-Time and Casual opportunities
available.
We are also seeking
experienced Control Room Operators
to join our team on a
Full-Time basis
.
Applicants for the Control Room Operator position must have a
minimum of 3 years' control room experience
and be available to work full-time.
As a
Retail Security Officer
, you will play an important role in creating a safe, secure and welcoming environment for customers, retailers and centre staff.
You will combine a highly visible security presence with outstanding customer service, helping to protect people, property and assets while contributing to a positive retail experience.
If you are looking for a role where no two days are the same, where you can build your security career and work as part of a professional team, we want to hear from you.
What We Offer
Full-Time, Part-Time and Casual opportunities
with flexible roster options
Competitive
award-based rates
, including penalties, loadings and superannuation
Ongoing
training and professional development
Genuine
career progression opportunities
across multiple sites and contracts
Exposure to a diverse range of
retail security environments
Employee Assistance Program (EAP)
and wellbeing support
Employee
recognition and reward programs
Opportunities for
additional shifts and overtime
, where available
The opportunity to work with an established and nationally recognised security provider
Key Responsibilities
Conduct
high-visibility internal and external patrols
throughout the retail centre




Monitor CCTV and respond promptly to
incidents, alarms and emergencies
Maintain a professional security presence while delivering
exceptional customer service
Monitor access points and enforce
site policies, procedures and security requirements
Assist customers and retailers with enquiries, directions and general assistance
Liaise professionally with
Centre Management, retailers, emergency services and contractors
Identify and report
hazards, suspicious behaviour and security risks
Complete accurate and timely
incident reports and daily activity logs
Assist with
emergency evacuations, incidents and other emergency situations
Maintain a high standard of
professionalism, presentation and conduct
at all times
About You
We are looking for people who are reliable, professional and take pride in providing both
security and customer service excellence
.
You will have:
A current
NSW Security Licence
Current
First Aid and CPR certification
Previous retail security experience
highly regarded, but not essential
Excellent communication and interpersonal skills
Strong
conflict resolution and problem-solving abilities
A professional presentation and
customer-focused approach
The ability to remain calm, alert and professional under pressure
Solid observation skills and the ability to respond appropriately to incidents
A reliable and punctual approach to work




Flexibility to work
rotating rosters, including weekends and public holidays
The ability to work effectively both
independently and as part of a team
Control Room Operators
For Control Room Operator positions, you will additionally require:
A minimum of
3 years' previous control room experience
Strong CCTV monitoring and incident response experience
Excellent attention to detail and situational awareness
The ability to manage multiple incidents and priorities in a fast-paced environment
Full-Time availability
Why Securecorp?
Securecorp is one of Australia's leading security and facilities services providers, with more than 20 years of experience protecting people, property and reputations.
Operating nationally, we are committed to investing in our people, supporting career development and maintaining high professional standards across every site we manage.
Whether you are an experienced security professional or looking to take the next step in your security career, Securecorp offers opportunities to grow, develop and build a rewarding career.
Join Securecorp
If you are professional, reliable and passionate about delivering outstanding security and customer service,
we want to hear from you.
Apply today and take the next step in your career with Securecorp.
Securecorp is an
equal opportunity employer
and strongly encourages applications from Aboriginal and Torres Strait Islander peoples, Veterans, and people of all ages, sexualities, genders, abilities and cultural backgrounds.
We are committed to creating an inclusive workplace where everyone is valued, respected and supported.
Securecorp is a Master Licence holder (#*******).

📌 Retail Security Officers & Control Room Operators (New South Wales)
🏢 Securecorp
📍 New South Wales