About the role
Milner College is seeking a proactive, organised and customer-focused Student Services & Marketing Coordinator to join our team in Perth.
This is a full time position (37.5 hours per week) combining student services and administration with student recruitment, education agent account management and marketing activities.
The successful candidate will support students throughout their journey with the College while helping develop recruitment channels, strengthen partner relationships and promote Milner College to prospective students in Australia and overseas.
Key responsibilities
Student Services & Administration
Respond to enquiries from current and prospective students in person, by phone and via email
Provide students with accurate information regarding courses, timetables, enrolments and College procedures
Assist with new student orientations and ongoing student support
Monitor attendance and assist with attendance-related administration
Prepare and issue student documentation, including student IDs and completion certificates
Support Admissions with enrolments, CoEs, course changes, extensions and other student administration
Support Accounts with student payments, receipts, invoices and general payment enquiries
Maintain accurate student records and complete general data entry and administrative duties
Marketing, Student Recruitment & Agent Management
Manage and develop relationships with education agents and recruitment partners, acting as a key point of contact for assigned accounts
Maintain regular communication with partners regarding courses,



promotions, student enquiries and College updates
Follow up prospective student enquiries and support conversion from enquiry through to enrolment
Coordinate student recruitment campaigns targeting international and domestic markets
Manage and update marketing content across the College's website, social media and email channels
Create and coordinate promotional content and recruitment materials
Support digital advertising and social media campaigns
Represent the College at education fairs, expos, information sessions and partner events
Monitor marketing and recruitment activity and use enquiry, engagement and conversion data to identify opportunities for improvement
About you
Strong customer service and relationship-management skills
Excellent written and verbal communication skills
Strong organisation, attention to detail and time management
Confidence working with students, education agents and international partners
Ability to manage multiple priorities in a busy environment
Previous experience in student services, international education, recruitment, marketing, sales or administration
An understanding of digital marketing, social media and content creation
Strong administrative and data-entry skills
A proactive approach and willingness to take ownership of enquiries and partner accounts
Experience in ELICOS or international education will be highly regarded
About us
Milner College is an international education provider offering ELICOS and other educational programs in Perth, Western Australia.

📌 Student Services & Recruitment Coordinator (Perth)
🏢 Milner International College of English
📍 Perth