About the Company Our client is an established Australian manufacturer and supplier of specialised products and technical solutions to the underground mining industry.
The business supplies a broad range of underground mining products, including ground support systems, friction bolts, rock reinforcement products, installation accessories, drilling and consumable products, underground hardware and associated mining equipment.
Its products are used extensively across underground hard-rock mining operations, supporting ground control, development, production and general underground activities.
Customers include major mining companies, underground mining contractors and specialist mining service providers throughout Western Australia, with products ultimately used by underground operators, jumbo crews, development teams and ground support personnel.
The Opportunity As Key Account Manager, you'll manage and develop relationships with underground mining customers throughout Western Australia while providing practical technical support across the company's product range.
You'll regularly visit underground operations, working alongside jumbo operators, development crews, supervisors and technical personnel to understand site requirements, support product installations, conduct trials and testing, troubleshoot issues and ensure products are performing effectively in real-world mining conditions.
A significant part of the role involves ground support and rock reinforcement applications, so practical experience or strong knowledge of jumbo installations is essential.
Alongside the technical component, you'll manage existing key accounts, develop relationships across customer organisations and identify opportunities to increase product utilisation and introduce additional solutions.
Key Responsibilities
Manage and develop key accounts across WA's underground hard-rock mining sector.




Build relationships with mining companies, underground contractors, mine management, engineers, supervisors, procurement teams and underground crews.
Provide technical support across ground support, rock reinforcement, drilling accessories, mining consumables and associated underground products.
Work directly with underground crews during jumbo installations and ground support activities.
Conduct and coordinate underground product trials, installation assessments and performance testing.
Undertake pull testing and other ground support performance assessments where required.
Assist customers with product selection, application and installation methods.
Deliver practical product and installation training to underground personnel.
Troubleshoot product or installation issues in conjunction with site personnel.
Prepare technical reports detailing trial results, testing outcomes and recommendations.
Work closely with internal technical and R&D; teams to provide field data and practical site feedback.
Identify opportunities for new products or improvements based on underground operating conditions.
Grow product penetration within existing key accounts while identifying new business opportunities.
Coordinate products, equipment and resources required for mine-site trials and testing.
Maintain accurate records of customer activity, technical work and commercial opportunities.
Represent the business professionally across mine sites throughout Western Australia.




About You Previous sales experience is advantageous as is knowledge of Jumbo Operations using in Mining Underground environments, but it isn't essential.
Underground credibility, technical aptitude and the ability to build relationships are considerably more important.
To be considered, you'll ideally possess:
Strong underground hard-rock mining experience.
Demonstrated experience with, or solid practical knowledge of, jumbo installations.
Good understanding of underground development and ground support practices.
Familiarity with rock reinforcement, ground support products and associated underground consumables.
Confidence working underground autonomously and safely.
Strong understanding of mine-site safety requirements and procedures.
Practical mechanical and/or hydraulic aptitude.
Ability to communicate effectively with operators and crews through to engineers, supervisors, procurement and mine management.
Strong relationship-building and customer service skills.
Commercial aptitude and an interest in technical sales and account management.
Ability to prepare basic technical reports and maintain accurate records.
Current Australian driver's licence.
Willingness to travel regularly to underground operations throughout Western Australia.
Remuneration The successful candidate will receive a competitive package including:
$120,000 – $150,000 base salary
Fully maintained company vehicle
Superannuation
Performance bonus
Comprehensive technical and product training
Long-term career development opportunities
If you have strong underground mining experience, understand jumbo installations and ground support applications, and are looking to take the next step beyond a purely operational mining role, we'd like to hear from you.

📌 Key Account Manager (Perth)
🏢 Bellcore
📍 Perth