Internal Sales | Metroll Butler
Build Relationships.
Deliver Solutions.
Drive Customer Success.
Metroll is one of Australia's leading manufacturers and suppliers of steel building products, servicing residential, commercial, industrial, rural, and infrastructure markets nationwide.
We are currently seeking a motivated and customer-focused
Internal Sales Representative
to join our Butler team.
This is an excellent chance for someone who enjoys building relationships, providing exceptional customer service, and working in a fast-paced environment where no two days are the same.
As a key member of our sales team, you'll work closely with customers, external sales representatives, and operational teams to provide accurate quotations, process orders, and deliver outstanding service from initial enquiry through to delivery.
About the Role
This is a varied and hands-on position where you'll be the first point of contact for many of our customers.
You'll help customers find the right solutions for their projects while ensuring a seamless sales and service experience.
Working closely with our manufacturing and operations teams, you'll play an important role in supporting sales growth and maintaining strong customer relationships across the region.
This is a full-time position with working hours of 6:00 am to 3:00 pm, Monday to Friday, including a 1-hour lunch break.
Your responsibilities will include:
Responding to customer enquiries via phone, email, and in person
Preparing quotations and processing customer orders accurately and efficiently




Building and maintaining strong relationships with customers, builders, contractors, and trade customers
Providing product information and technical support on Metroll's range of steel building products
Coordinating with production and dispatch teams to ensure customer requirements are met
Following up quotations and identifying opportunities to secure new business
Assisting with customer account management and sales administration
Resolving customer queries and providing outstanding customer service
Supporting the external sales team in driving business growth
Maintaining accurate customer and sales records
About You
To be successful in this role, you will bring:
Previous experience in internal sales, customer service, sales support, or account management
Strong communication and relationship-building skills
A customer-focused approach with a commitment to delivering excellent service
The ability to manage multiple tasks and prioritise effectively
Strong attention to detail and organisational skills
Proficient computer skills and experience using business systems
A positive attitude and willingness to learn




The ability to work collaboratively as part of a team while also managing tasks independently
Highly Regarded
Experience within building products, manufacturing, steel, construction, roofing, fencing, or related industries
Knowledge of steel building products or the construction sector
Experience using ERP systems such as Pronto
Existing relationships within the building, construction, or trade sectors
Why Join Metroll?
When you join Metroll, you will enjoy:
The opportunity to join a leading Australian-owned manufacturing business
A supportive team workplace with ongoing training and development
A stable, long-term career opportunity
The opportunity to work with a respected brand and loyal customer base
Career growth opportunities within a national organisation
A varied role where you can make a genuine impact on customer and business success
If you enjoy working with customers, solving problems, building relationships, and being part of a collaborative team, we'd love to hear from you.
Apply now and become part of the Metroll Butler team.
Metroll is an equal opportunity employer and welcomes applications from people of all backgrounds, experiences and identities.
Prospective candidates will be required to provide proof of legal work rights and may be required to undertake relevant, role-appropriate pre-employment screening.
If you require any reasonable adjustments to participate in the recruitment process at any stage, please let us know.

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