Sales & Customer Service Coordinator
Martin & Co Electrical | Wangara, Perth WA
We're growing and we're looking for our next Sales & Customer Service Coordinator to join our office team.
We're an established electrical company with a strong reputation across Perth and a team that is continuing to grow.
We pride ourselves on great communication, quality workmanship and giving our customers an experience that makes them want to use us again.
This role is a mix of customer service, sales and administration.
You'll be speaking with customers every day, helping them with their enquiries, booking jobs, following up quotes and calling warm leads.
The goal isn't just to answer the phone.
It's to build relationships, create opportunities and help turn enquiries into booked work.
What you'll be doing
Answering incoming calls and helping customers with their enquiries
Gathering information and photos required for quoting
Booking jobs into the schedule
Responding to customer enquiries via phone, text and email
Calling warm leads and following up quote opportunities
Following up sent quotes and helping convert them into confirmed work
Re-engaging customers who haven't yet gone ahead
Building rapport with customers and providing excellent customer service
Supporting the office and field team with day-to-day workflow




Assisting with general administration when required
What we're looking for
We're looking for someone who is:
Confident and comfortable speaking on the phone
Naturally friendly and good at building rapport
Comfortable with sales and asking for the business
Proactive and not afraid to pick up the phone and follow something up
Organised and able to juggle multiple tasks
Positive and energetic
Reliable and accountable
Comfortable working in a busy environment
A team player with a good sense of humour
Previous experience in sales, customer service, scheduling, trades administration or a similar role will be highly regarded.
Experience with ServiceM8 is a bonus, but not essential.
Training will be provided.
The role
Full time | Monday to Friday | 8am to 4pm
Based in Wangara.
Why join Martin & Co?
Join a growing business with a strong reputation
800+ five star Google reviews
Friendly and supportive office environment
Structured systems and training
Prospect to grow with the business
Regular team events
A team that works hard and enjoys having a laugh along the way
If you're someone who enjoys talking to people, has a natural sales instinct and wants to be part of a growing team, we'd love to hear from you.

📌 Sales & Customer Service Coordinator (Perth)
🏢 Martin and co electrical
📍 Perth