We are seeking an experienced Banking Project Manager to serve as the equivalent of a Service Delivery Manager for a Core Banking Application for our client, a major Australian bank. This role involves managing both internal and external stakeholders, overseeing a technical project team, and coordinating across multiple streams within a transformation program.
Solid verbal and written communication skills are essential for effective interaction with key customer representatives and management.
The primary focus areas include the ongoing delivery of the software product and adherence to service level agreements, meeting key delivery dates and customer expectations for business projects, and achieving critical outcomes for the transformation program. The role also requires ensuring that objectives and outcomes are met within agreed timeframes, budgets, and quality standards. Additionally,



the Project Manager will assist in driving delivery and strategic outcomes in collaboration with the Customer Support Manager and Client Partner.
Responsibilities
Coordinate and triage incoming work requests
Manage a team of onshore and offshore resources
Manage estimation and resource assignment
Create and manage Project Schedules
Perform regular risk assessment and risk management
Develop regular status reporting
Work closely with the project team, showing understanding of their competing priorities
Manage resource, project outcomes and BAU personnel to ensure they achieve SLAs
Manage project resources from scoping through to testing and implementation phases

📌 Account Delivery Lead (Melbourne)
🏢 Luxoft
📍 Melbourne