As a Sommelier, you'll work alongside industry leaders in a hands-on, rapid-paced, and creative role. You'll help shape our beverage culture, train and lead the team, manage stock, and deliver exceptional guest experiences - all while enjoying a flexible roster and career progression.

A Trade Waiter (Sommelier) is responsible for:

Trade Waiter;

- Adhering to the business's presentation standards, service procedures and service times.
- Ensuring guests are met and greeted to a standard that will deliver a positive first impression.
- Ensuring guests needs and expectations are met.
- Delivering superior levels of service to ensure repeat business.
- Ensuring the dedication to the delivery of friendly, professional service.
- Ensuring all guests' requests and questions are dealt with promptly and to the guests' satisfaction
- Ensuring that all guests are served in a timely fashion.
- Building ongoing rapport with regular guests to ensure repeat business.
- Monitoring the quality of food and beverages being delivered.
- Ensuring that an appropriate level of technical skills are demonstrated to guest.
- Ensuring the responsible service of alcohol policies are adhered to.
- Ensuring that any customer complaints are handled professionally or referred to the supervisor or manager on duty.

Sommelier;
- Beverage Knowledge & Technical Wine Service




- Wine List Curation & Beverage Program Development
- Procurement, Supplier Relationships & Industry Representation
- Cellar Management & Stock Control
- Wine Training & Staff Development
- Sales, Upselling & Guest Beverage Experience

Position Requirements

- A minimum of 3 years in wine buying or senior sommelier roles, ideally in restaurants of a similar calibre
- Enthusiasm to build relationships in service with our community of guests
- A trained and astute palate with sound fault analysis, open to wine styles both classic and contemporary
- Formal qualifications such as WSET, Court of Master Sommeliers or equivalent knowledge are highly valued; curiosity essential
- Deep and broad knowledge across Australian and international wine regions, and producers benchmark and emerging
- A talent for discovering expressive, distinctive wines that excite both seasoned collectors and curious newcomers.
- An understanding of the commercial contribution of the beverage program and the levers that ultimately drive its success
- Knowledge that can comfortably guide guests through the outstanding wines, vineyards and regions of the world
- A service-driven ethos with an eye for detail whose passion and charming service offers an exceptional experience to our guests

📌 Trade Waiter - Sommelier & Senior Sommelier (Melbourne)
🏢 Super Normal (Vic
📍 Melbourne