About the Role

An exciting opportunity is available for an experienced and professional Medical Receptionist to join a busy medical practice.

This role is ideal for someone who is highly organised, patient-focused, and confident managing reception, appointments, billing, and general administration. You'll play an important role in ensuring patients receive a warm and qualified experience while keeping the practice running efficiently.

Key Responsibilities

- Welcome and check in patients in a friendly and professional manner
- Answer incoming calls and manage patient enquiries
- Schedule, confirm, and reschedule appointments
- Manage patient information and bookings through Cliniko
- Maintain accurate and confidential patient records
- Process invoices, payments, and accounts
- Assist with invoicing and administrative functions using Xero
- Manage staff rosters and scheduling through Deputy
- Process Medicare and private health claims where applicable
- Manage emails, referrals, correspondence, and medical documentation
- Scan and upload patient documentation accurately
- Liaise with doctors, specialists, allied health professionals, pharmacies, and other healthcare providers
- Assist the Practice Manager and medical team with general administration
- Maintain strict patient confidentiality and privacy requirements

What You'll Need to Succeed

- Previous medical reception or healthcare administration experience preferred
- Excellent telephone and face-to-face communication skills
- Strong computer and systems capability




- High attention to detail and accuracy
- Excellent organisational and time-management skills
- Experience handling payments and accounts
- Understanding of patient confidentiality and privacy
- Ability to remain calm and professional in a busy environment
- Ability to work independently and as part of a team

Software Experience Experience with the following systems will be highly regarded:

- Cliniko
- Xero
- Deputy
- Microsoft Office and Outlook

Personal Attributes

- Warm, friendly, and patient-focused
- Professional and well presented
- Highly organised and reliable
- Calm under pressure
- Proactive and able to use initiative
- Discreet when handling confidential information
- Positive and supportive team player

Working Week Monday – Friday | Full-Time
Consistent weekday availability is required.

Why You'll Love Working Here

- Stable Monday–Friday position
- Professional and supportive medical environment
- Varied role combining patient care and administration
- Opportunity to work closely with experienced medical professionals
- Long-term career opportunity

Apply Now If you're an experienced Medical Receptionist who enjoys working with people, staying organised, and making a positive difference to the patient experience, we'd love to hear from you.

Please include a short 60–90 second video introduction sharing your experience and why you'd be a great fit for this role.
Send your CV to ••••@tinkrecruitment.com.au

📌 Medical Receptionist | City Fringe | $65,000 - $75,000 plus super (Sydney)
🏢 Tink Recruitment
📍 Sydney