We have a rare opportunity for a Dental Receptionist to join our friendly team at Kalo Dental in the heart of St George, in Carlton.

Kalo Dental is a family-owned practice that provides a quality of dental care that brings positive change in how our patients view going to the dentist!

As a member of our reception team, you will play a vital role in ensuring our patients experience is exceptional, from the moment they first make contact with the practice or walk into our doors. Our reception team are renowned amongst the community for their warm, caring and empathetic nature.

The role will involve:

- Greeting patients and visitors warmly, ensuring a welcoming environment and a outstanding first impression

- Answering phone calls and emails promptly and professionally

- Scheduling appointments and managing the calendar efficiently

- Collecting patient information and updating records accurately

- Handling administrative tasks such as filing, emailing, and scanning documents

- Handling payments, with consideration to private health insurance and Government vouchers

- Coordinating with other staff members to ensure smooth operations

- Resolving patient inquiries and concerns with empathy and professionalism

- Maintaining cleanliness and organisation at the front desk area and staff common areas

- Collaborating with the clinical team to optimise patient care and flow.

The successful applicant will need to be available on:

- Mondays 8:45am – 4:15pm,

- Wednesdays 10:45am – 7:15pm and

- Saturdays 7:45am – 12:30pm

Why you’ll love working at Kalo Dental: We’re a small, close-knit practice where every member of our team plays an important role in the experience we create.

A genuinely positive workplace:



Our patients regularly comment on the warmth and happiness they feel when they walk into Kalo Dental. We’ve worked hard to create an environment where both patients and staff feel welcomed, respected and cared for.

Above Award wages: We offer competitive remuneration above the relevant Award.

State-of-the-art practice: You’ll work in a modern practice with the latest dental technology and equipment.

A team that values each other: We’re collaborative, supportive and believe that the best patient care happens when the entire team works well together.

Our ideal candidate will:

- Bring a warm, positive and solutions-focused attitude to work

- Be naturally friendly, caring and empathetic with patients

- Be reliable, punctual and professionally presented

- Communicate respectfully and professionally with patients, colleagues and external providers

- Be willing to learn and take feedback on board

- Remain calm and professional in a busy environment

- Enjoy working collaboratively as part of a close-knit team

- Be organised, proactive and detail-oriented

- Ideally have an understanding of the dental industry and a strong commitment to exceptional patient care

All levels of experience will be considered.

For us, finding the right person is just as key as finding the right experience. If you’re warm, capable, eager to learn and genuinely care about people, we’d love to hear from you.

How to apply

Please send your resume and a short cover letter to ••••@kalodental.com, or apply via the “Apply for this job” button.

And because attention to detail matters at our front desk, please tell me your favourite food somewhere in your cover letter so I know you’ve read the ad all the way to the end.

📌 Dental Receptionist / Medical Receptionist (Carlton)
🏢 Kalo Dental
📍 Carlton