At C&K;, our purpose is to make a positive impact on children’s lives. It’s what we’ve been doing for more than 115 years. Through evidence-based thinking, hard work and true compassion, we’ve built a trusted reputation as Queensland’s leading provider of early childhood education. And as a child-safe organisation, we put children's safety and wellbeing at the heart of everything we do, creating nurturing spaces where children can learn, explore, play and grow.

Help Shape Futures at C&K; Mackay Family and Children Centre

Mackay Children and Family Centre is an Aboriginal and Torres Strait Islander service that provides access to integrated early childhood education and care, parenting and family support, and child and maternal health services. Our centre incorporates a Long Day Care Centre and a Community Hub, designed to work together as an integrated service that supports children and families to thrive.

As our Family Support Officer, you'll join a supportive multidisciplinary team, working alongside families to build resilience, strengthen wellbeing and create positive outcomes for children aged 0-8 years. Using a strengths-based and culturally safe approach, you'll empower families to thrive.

- Permanent Full time position
- Monday to Friday, 9:00am to 5:00pm.
- This is an Identified Position. Applicants must identify as Aboriginal and/or Torres Strait Islander.

Find Your Better Way and Enjoy the Benefits

Every C&K; career helps children belong and grow. We'll set you up for success with a range of benefits, programs and opportunities to help you earn, be well and grow.





- Be rewarded for your commitment with a wage rate of $40.49 per hour plus superannuation.
- Find a healthy work-life balance with family-friendly priority access to C&K; childcare centres and discounts of up to 35% of the gap fee.
- Access a nationally recognised qualification in the high-demand field of early childhood education and care, with subsidised training for eligible students through the C&K; College.
- Access scholarships of up to $3,000 through the Qualifications Pathway Program.
- Funded Blue Card and Police Check.
- Professional development opportunities that support your ongoing growth and career progression.
- Plus so much more.

What you'll bring

If you're passionate about strengthening families and creating brighter futures for children, we'll support you every step of the way.

We strongly uphold our child safety policies and procedures. To thrive in this role, you'll have:

- A current Police Check, Blue Card and National Child Safety Training Foundation Certificate, or the ability to obtain prior to commencement.
- Experience delivering brief interventions, counselling and/or mediation services.
- Knowledge and understanding of the strengths, challenges,



risk factors and protective factors that impact Aboriginal and Torres Strait Islander families and children.
- Demonstrated experience working from a strengths-based framework, with sound knowledge of child development and positive parenting approaches.
- Sound understanding of child protection principles and practices.
- A commitment to early intervention strategies that support positive outcomes for children and families.
- Strong written and verbal communication skills.
- Experience working collaboratively within multidisciplinary teams while also managing priorities independently.
- The ability to build and maintain strong relationships with families, community partners and key stakeholders.
- A working knowledge of the Microsoft Office suite.
- A current open driver's licence and willingness to drive a 12-seater bus when required.
- This is an Identified Position. Applicants must identify as Aboriginal and/or Torres Strait Islander. As part of the recruitment process, applicants may be asked to provide confirmation of Aboriginal and/or Torres Strait Islander identity and/or community recognition.

Join us and find a better way with C&K;, for children, for you, for always.

C&K; is a child-safe organisation and all C&K; employees are required to undergo a police check and not be a 'Restricted Person' or Suspended Educator under the Queensland Blue Card System.

We welcome applicants who identify as Aboriginal and Torres Strait Islander, have a culturally and/or linguistically diverse background, and/or those with additional needs.

Mackay, QLD

📌 Family Support Officer (Mackay)
🏢 C&K Childcare & Kindergarten
📍 Mackay