DescriptionLocation: Southbridge, MA - Outpatient Treatment Program
Schedule: Monday and Saturday, 5:45am - 2:15pm
Pay rate: $-$/hour
The Program Safety Guide is responsible for:
Promoting and maintaining a secure pro-social setting for clients who come to the program daily to receive their medication.
This includes, but is not limited to greeting clients, customer service, monitoring for client and staff safety, and communicating with clients in a trauma sensitive manner that guides clients in and out of the program orderly.
Effectively managing crowd control and monitoring for safety and alertness both in the common areas of the program, including the parking lot.
Using de-escalation and trauma informed strategies to manage conflict among clients and visitors in the program and utilize staff support as needed.
QualificationsQualifications:
High school diploma or GED required.
Prior experience working in customer service, security, and/or with individuals with substance use disorders.
Computer experience and familiarity with Windows , Microsoft Outlook and Microsoft Word required.

📌 Program Guide Queensland
🏢 Spectrum Health Systems
📍 Queensland