22 Aug
|
Elsevier
|
Victoria
Job Description
Elsevier is seeking a proactive Customer Success Manager to lead onboarding, enablement, and value realization for Academic & Government clients.
You will partner with Account Managers and support teams to drive adoption, retention, and renewal across Solutions and Research Sales portfolios.
The role focuses on delivering value, ROI demonstrations, and trusted advisory support while identifying upsell prospects within an international matrix organization.
Fluency in English is required.
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📌 Strategic Csm Saas For Science & Health Victoria
🏢 Elsevier
📍 Victoria