Job Description
Future NRG in Shepparton is seeking a experienced Customer Care Team Lead to coordinate our customer service function across projects and trades. You will guide a small team, ensure qualified, responsive communication, and maintain accurate customer records in our CRM.
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You will work closely with the Technical Manager and Customer Service Officer to resolve escalations, improve service standards, and report on KPIs.
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📌 Customer Care Team Lead Energy & Regional Growth Shepparton (Australia)
🏢 Future NRG
📍 Australia
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