Complaints Team Lead: Elevate Customer Outcomes Victoria

Complaints Team Lead: Elevate Customer Outcomes Victoria

22 Aug
|
AMP group
|
Victoria

22 Aug

AMP group

Victoria

Job Description
AMP is seeking a results-driven Complaints Team Supervisor in Melbourne to lead a team of Complaints Specialists. You will ensure timely, fair, well-documented outcomes while maintaining regulatory timeframes and high service standards.
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You will coach staff, manage workloads, and collaborate with risk, compliance, and product teams to identify theme-based improvements and strengthen customer outcomes.
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📌 Complaints Team Lead: Elevate Customer Outcomes Victoria
🏢 AMP group
📍 Victoria

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