Job Description
IAG, Australia's largest general insurance group, offers a adaptable work arrangement with home and office options.
We seek a Senior Dispute Resolution Specialist to lead complaint handling in the EDR team, guiding customers and stakeholders toward fair resolutions while coaching the Customer Relations Lead and onboarding recent staff.
You'll manage AFCA-related disputes, assess complex cases and contribute to workflow management in a fast-paced workplace.
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📌 Senior Dispute Resolution Specialist Remote & Flexible New South Wales
🏢 Iag
📍 New South Wales
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