Job Description
Uber in Australia is seeking a Senior Customer Success Program Manager to own a portfolio of long-tail retail accounts and keep them healthy, set up for growth, and free from recurring issues.
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The role sits at the intersection of customer success, program management, and commercial operations. It's a builder role as much as an execution role, defining cadence, standardisation, and scalable mechanisms for the team.
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📌 Enterprise Customer Success & Growth Program Lead New South Wales (Australia)
🏢 UBER
📍 Australia
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