Job Description
A global financial services firm based in Docklands, VIC, seeks a Contact Centre Manager to lead high-performing teams in a agile environment.
You will drive service excellence while overseeing multi-channel customer operations.
The ideal candidate brings at least 5 years of operational management experience and solid stakeholder engagement skills.
This position offers career development and versatile working arrangements to help shape member experiences and improve outcomes.
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📌 Contact Centre Leader: Inspire Service Excellence & Change Victoria (Australia)
🏢 MUFG Pension & Market Services
📍 Australia
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