Job Description
TPG Telecom Limited is seeking a skilled customer experience skilled to manage escalated cases and resolve complex customer issues, collaborating with care agents and other departments.
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You will focus on supporting vulnerable customers, identifying needs, and delivering on-the-spot solutions while upholding accessibility and trauma-informed practices.
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Join a versatile hybrid team and help drive inclusive service with ongoing learning opportunities and employee advantages.
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📌 Customer Experience & Escalations Specialist New South Wales (Australia)
🏢 Tpg Telecom
📍 Australia
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