Customer Support Leader Hybrid Brisbane

Customer Support Leader Hybrid Brisbane

22 Aug
|
Jumbo Interactive
|
Brisbane

22 Aug

Jumbo Interactive

Brisbane

Oz Lotteries, part of Jumbo Interactive, is seeking a Senior Customer Operations Manager based in Brisbane. You will lead the customer support function across brands, manage the Supervisor and Officers, and ensure high-quality outcomes with SLA adherence.
You will partner with quality, training, and process leads to uplift capability, turn customer insights into improvements, and drive a premium, consistent service across channels, including current tech adoption like Zendesk callbacks.
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📌 Customer Support Leader Hybrid Brisbane
🏢 Jumbo Interactive
📍 Brisbane

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