Job Description
TPG Telecom Limited is seeking a skilled customer experience professional to manage escalated cases and resolve complex customer issues, collaborating with care agents and other departments.
You will focus on supporting vulnerable customers, identifying needs, and delivering on-the-spot solutions while upholding accessibility and trauma-informed practices.
Join a versatile hybrid team and help drive inclusive service with ongoing learning prospects and employee advantages.
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📌 Customer Experience & Escalations Specialist Victoria
🏢 Tpg Telecom
📍 Victoria
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