Chief Customer Experience & Transformation Lead (Brisbane City)

Chief Customer Experience & Transformation Lead (Brisbane City)

23 Aug
|
Department of Customer Services, Open Data and Small and Family Business
|
Brisbane City

23 Aug

Department of Customer Services, Open Data and Small and Family Business

Brisbane City

The Department of Customer Services, Open Data and Small and Family Business in Brisbane is seeking a Deputy Director-General, Customer Experience. This senior executive role leads customer service delivery, service reform and organisational performance across digital, in-person and telephone channels.

You will drive a digital-first reform agenda, oversee multi-channel operations, and foster innovation and continuous improvement to deliver superior customer outcomes for Queenslanders.

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📌 Chief Customer Experience & Transformation Lead (Brisbane City)
🏢 Department of Customer Services, Open Data and Small and Family Business
📍 Brisbane City

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