Real-Time Workforce Optimizer (New South Wales)

Real-Time Workforce Optimizer (New South Wales)

23 Aug
|
NSW Department of Customer Service
|
New South Wales

23 Aug

NSW Department of Customer Service

New South Wales

NSW Department of Customer Service is seeking a Real-Time Workflow Coordinator to support the Workforce Planning team in balancing demand and optimising resources across NSW service delivery. The role involves real-time decision making to improve customer outcomes for millions of interactions.

You will work in a rapid-paced environment, leveraging data and insights to inform workforce adjustments, scheduling, and operational planning while collaborating with frontline leaders and stakeholders

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📌 Real-Time Workforce Optimizer (New South Wales)
🏢 NSW Department of Customer Service
📍 New South Wales

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