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Love helping people? Want a role with a direct impact?

Join the team at Probe CX as a Customer Service Representative supporting a major Federal Government entity. Based in our bustling Maroochydore call centre, you’ll be the first point of contact for the public, delivering essential service on behalf of a key national agency.

This isn’t just a job; it’s a career with longevity. Backed by our long-standing, high-trust government partnership, you’ll join a permanent team with a steady pipeline of meaningful work and proven stability.

Located in the heart of the Maroochydore CBD,



steps from local cafes and public transport - our office features free undercover parking and a contemporary environment. We value your lifestyle, offering a genuine work-life balance with work-from-home options available once you’ve settled into the role.

What you’ll be doing (and the skills you’ll gain):

In this fast-paced environment , you’ll thrive on the high energy of the call centre as you tackle a diverse range of queries and build a toolkit of professional skills.

Master Professional Communication: You’ll learn how to break down complex government information into clear, easy-to-understand advice for the public.

Build Emotional Intelligence: Use empathy and active listening to support customers through their enquiries - a skill that is invaluable in any leadership or client-facing career.

Become a Tech Pro: Get hands-on with advanced software and multi-screen environments, boosting your digital literacy and efficiency.

Solve Real-World Problems: Develop a

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📌 Bid Administrator | Brisbane, Townsville, Cairns, Sunshine Coast Or Gold Coast (Maroochydore)
🏢 Arup
📍 Maroochydore