$73,000 per year + super + leave loading
Meriton Suites currently has an opportunity available for a Manager on Duty to join our Southport team.
About the Role
As a Manager on Duty, you will manage the day-to-day operations of our Front Office team. You will work closely with the property’s senior management team to ensure an excellent guest experience.
Your key responsibilities
Manage and develop the Front Office team to drive service excellence.
Manage the guest arrival and departure experience.
Monitor room allocations.
Ensuring daily and nightly front desk tasks are actioned and completed.
Ensure Meriton Suites standards, policies and procedures are adhered to.
Act as a point of escalation for customer issues, complaints and problems to ensure a high level of customer satisfaction and quality service is maintained.
Promote a solid team culture across the Hotel including developing and maintaining interdepartmental relationships.
To be successful in this role you will have
Similar experience in a 4-star or 5-star hotel.
Working knowledge of a Property Management System preferably Guest Centrix or similar.
A passion for the hospitality industry.
Impeccable grooming and presentation.
Ability to drive a strong team culture.
First Aid certificate or ability to gain.
Full availability to work a 7-day rotating roster.
Why Meriton Suites?
Australia’s largest owner-operator of apartment-style hotel suites, with 23 locations and 6,210 suites nationally
Future opportunities and career development with locations across Sydney, Brisbane, Gold Coast, Canberra and Melbourne
‘Merit Academy’ our online training platform to further develop your skills and knowledge
Paid Parental leave
Access to Employee Assistance Program (EAP) to provide professional and personal advice
Friends and Family discounts
Team activities and social events
Induction program for all new starters
Hotel & Accommodation Services 1,001-5,000 employees
Meriton Suites is Australia’s largest single owner-operator of hotel
rooms with 23 locations across Sydney, Brisbane, Gold Coast,
Melbourne and Canberra, offering a total of 6,210 suites.
Our spaciously designed suites offer the freedom and
flexibility of apartment-style hotel accommodation, where large
living areas, fully equipped kitchens, and modern amenities
provide all the comforts of home.
Meriton Suites is Australia’s largest single owner-operator of hotel
rooms with 23 locations across Sydney, Brisbane, Gold Coast,
Melbourne and Canberra, offering a total of 6,210 suites.
Our spaciously designed suites offer the freedom and
flexibility of apartment-style hotel accommodation, where large
living areas, fully equipped kitchens, and modern amenities
provide all the comforts of home.
Perks and benefits Team Member Accommodation Discounts Family and Friends Accommodation Discounts Paid Parental Leave Employment Assistance Program Kudos - Awards Recognition
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📌 Manager on Duty – Southport (Queensland)
🏢 @
📍 Queensland