Senior Revenue Officer - Accounts Receivable

Senior Revenue Officer – Accounts Receivable

- Ongoing Full Time
- Location:Ringwood

Maroondah City Council is seeking an experienced Senior Revenue Officer – Accounts Receivable to deliver accurate, timely and customer-focused revenue services across invoicing, direct debits, reconciliations, banking and sundry debt management.

About the role

Working as part of a dedicated, customer-focused team, your responsibilities will include:

- Providing high-level customer service to internal and external customers via telephone, email and face-to-face.
- Processing invoices, statements, credits, refunds, adjustments and direct debit arrangements.
- Coordinating daily banking imports and reconciliations.
- Reviewing aged debtor reports and following up outstanding accounts.
- reparing monthly accounts receivable to general ledger reconciliations and management reports.
- Investigating and resolving complex debtor, invoicing, payment and account enquiries.
- Processing waste charge requests and assisting with Special Charge Schemes.
- Providing guidance to staff on invoicing options, systems and procedures.
- Assist with the administration and processing of other revenue activities within the Property, Revenue and Valuation Services area.

What we’re looking for

The ideal candidate will have:

- Relevant qualifications or extensive experience in rates, revenue or accounts receivable.
- Experience using financial or revenue management systems to process invoices, payments, direct debits, refunds and reconciliations.
- Experience reviewing aged debts, preparing reports and resolving financial discrepancies.
- Strong customer service, communication, problem-solving and financial literacy skills with high attention to detail and accuracy.
- The ability to work autonomously and collaboratively, manage priorities and provide guidance to colleagues as a senior staff member.

As part of our selection process you may be required to have pre-employment checks.



(Psychometric Assessment, CrimCheck and Working with Children Check Card - Employee).

Closing Date: Sunday 6 September 2026

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Maroondah City Council was constituted as a new municipality on 15 December 1994. The City of Maroondah is made up of nine wards, with each ward represented by one Councillor.

Council elections were held in November 2012 and the recent Council will remain in office until the next election in 2016. Councillors elect the Mayor each year to serve as the principal ambassador for the City.

Council recognises and protects the rights, interests and responsibilities of the community, individuals, community sectors and public bodies in the City of Maroondah in accordance with the Charter of Human Rights and Responsibilities.

Source: This is an extract from the company's own website.

Maroondah City Council was constituted as a new municipality on 15 December 1994. The City of Maroondah is made up of nine wards, with each ward represented by one Councillor.

Council elections were held in November 2012 and the new Council will remain in office until the next election in 2016. Councillors elect the Mayor each year to serve as the principal ambassador for the City.

Council recognises and protects the rights, interests and responsibilities of the community, individuals, community sectors and public bodies in the City of Maroondah in accordance with the Charter of Human Rights and Responsibilities.

Source: This is an extract from the company's own website.

- Health and Wellbeing Program
- Flexible Working Arrangements
- Maroondah Leisure Discounts and Memberships 19 Day Month (Full Time Only)
- Learning and Development
- Employee Assistance Program (EAP)
- Social Club

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📌 Senior Revenue Officer - Accounts Receivable (Melbourne)
🏢 @
📍 Melbourne