Diamond boutique is seeking a Jewellery Store Sales and Administration professional to join our team in Braddon, ACT. This is a casual position that can move to a full time position with flexibility whilst providing essential support to our retail operations. You will be at the heart of our customer experience, combining sales expertise with administrative efficiency to ensure our boutique runs smoothly. This role is crucial to maintaining the high standards our clientele expects and contributing to the boutique's continued success.
What you'll be doing
Providing exceptional customer service and expert product knowledge to clients seeking jewellery purchases
Processing sales transactions accurately and efficiently using point-of-sale systems
Assisting customers with product selection, sizing and jewellery care advice
Maintaining an organised, clean and visually appealing retail environment
Handling administrative tasks including stock management, inventory tracking and record keeping
Processing customer enquiries, orders and special requests with professionalism and attention to detail
Supporting promotional activities through social media photography and content creation.
Greeting customers warmly and creating a welcoming atmosphere in the boutique
Assisting with cash handling and reconciliation procedures
Collaborating with team members to achieve sales targets and maintain service standards
What we're looking for
Previous retail experience, ideally in jewellery,
luxury goods or a similar customer-focused environment
Strong sales abilities with a passion for delivering outstanding customer service
Excellent communication and interpersonal skills
Proficiency with point-of-sale systems and basic computer skills
Ability to work both independently and as part of a team
Attention to detail and accuracy in administrative tasks
Physical capability to stand for extended periods and handle jewellery items with care
Reliability and flexibility regarding work scheduling, including potential weekend and evening shifts
Knowledge of jewellery, gemstones or precious metals is desirable but not essential
A well-presented appearance and skilled demeanour
About us
Diamond boutique is a specialist retailer dedicated to providing our clientele with exceptional jewellery and an unparalleled shopping experience. We pride ourselves on offering finely crafted pieces, expert knowledge and personalised service that sets us apart in the luxury retail sector. Our boutique in Braddon is known for its sophisticated atmosphere and commitment to quality, and we are seeking team members who share our dedication to excellence and customer satisfaction.
What we offer
Casual working arrangement providing schedule flexibility
Competitive remuneration
Staff discounts on jewellery purchases
A supportive and collaborative team environment
Opportunity to develop retail and customer service skills in a prestigious setting
Potential for ongoing work and progression within the boutique
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📌 Jewellery store sales and administration (Australian Capital Territory)
🏢 Diamond boutique
📍 Australian Capital Territory
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