Bendigo Bank in Adelaide seeks a dedicated Case Manager, Internal Dispute Resolution to independently investigate and resolve complaints, upholding fair outcomes for customers and the bank. You will work with complainants and internal teams to ensure timely, compliant resolutions.
In this role you will navigate RG271 guidelines, collaborate across Retail Banking, Legal, and Compliance, and coach colleagues on best-practice complaint handling while contributing to continuous improvement and
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📌 Case Manager, Disputes & Resolution (South Australia)
🏢 Bendigo Bank
📍 South Australia
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