Energy & Telco Hardship Advocate (Melbourne)

Energy & Telco Hardship Advocate (Melbourne)

23 Aug
|
Vocus Navy
|
Melbourne

23 Aug

Vocus Navy

Melbourne

Vocus is looking for a Customer Advocacy Specialist to manage a portfolio of hardship customers across Energy and Telco services, delivering compliant, empathetic support aligned with regulatory obligations.

Based in Melbourne, you will work with our Energy and Telecommunications teams to navigate hardship processes, onboard referrals, and offer tailored payment arrangements to help customers through difficult circumstances.

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📌 Energy & Telco Hardship Advocate (Melbourne)
🏢 Vocus Navy
📍 Melbourne

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