For more than 170 years, Röhlig has mastered the growing complexity of global freight forwarding. By combining the professional competence of a large enterprise with a family-owned company’s virtues and values, we have successfully asserted ourselves on the logistics market. Based on our global network, we create tailor-made solutions to improve our clients’ logistics processes.
Our NationalBrokerageteam is currently looking for a licensed Customs Broker to join our team based in Tullamarine.
Responsibilities
Prepare and lodge Import Customs Entries for all transport modes
Ensure accurate calculations of Customs Duties and Taxes
Attend to all queries and impediments raised by the ABF
DAFF AEP and COL’s processing
Process Tariff Advices, Refunds and Drawbacks
Consult and inform clients on all ABF and DAFF related matters
Keep up to date with current ABF and DAFF industry changes and trends
Invoicing customers
Liaise and support internal stakeholders to ensure quality customer experiences are maintained
Active role in mentoring Classifiers, including providing transparent feedback on quality
Support the services of our Custom Trade Consulting division
Strive to achieve all set company and team Key Performance Indicators
Requirements
Customs Brokers licence
DAFF, NCCC & AEPCOM Accreditation
CPD and CBC compliant
Good communication and interpersonal skills, with the ability to communicate effectively both verbally and in writing
Customer service driven attitude with the ability to find efficient solutions for the customer
Excellent attention to detail, interpersonal, organisational, planning and time management skills
A can do attitude with passion, dedication and commitment to providing customer service excellence
What you can expect
An autonomous and supportive environment with adaptable arrangements available for a mix of office and home working.Working at Röhlig means to live internationally, every day staff members around the world cooperate on developing logistics solutions for their customers. Smart minds with drive encounter numerous opportunities to play a vital role in this process. Flat hierarchies, a pleasant and friendly work environment, paid birthday leave, discretionary bonus scheme, considerable opportunities for personal development and long-term career planning provide the basis for your success.