TAL Australia is seeking a Group Service Experience Analyst to shape the experience of members accessing life insurance through their super fund. You’ll turn customer feedback into practical improvements across Group Underwriting & Operations, aligning governance, risk and service delivery.
Based in Melbourne or Sydney, this role offers versatile working options and the chance to partner with senior stakeholders and fund partners to drive remediation, reporting and continuous improvement across
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📌 Group Service Experience Analyst - Customer Insight & Improvement (Melbourne)
🏢 TAL Australia
📍 Melbourne
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