Client Relationship Manager – Strata Industry

The Recruitment Alternative – Melbourne VIC

Full time, Permanent

No experience required

Hybrid

2d ago , from The Recruitment Alternative

- Sydney-based | Monday–Friday | High level of autonomy
- Build your profile, relationships and career within a specialist industry

About the Role

Our client is an established Chartered Accounting firm with a strong focus on the strata industry. The business works with approximately 30 strata managers, servicing around 4,500 properties across NSW.

We are looking for a confident and commercially minded Client Relationship Manager to become a key face of the business within the strata industry.This role sits between the firm’s accounting team and its clients, ensuring relationships are strong, client needs are understood and matters are followed through.

Importantly, whilst strata experience will be considered a benefit, it’s not essential. You will be supported to learn the industry — what matters most is your personality, drive, initiative and ability to build trust.

What’s in it for you?

- Generous base + car allowance + annual bonus
- Tools of the trade including Company phone and laptop
- Tolls and approved travel expenses covered
- Industry conferences and networking opportunities
- High level of autonomy once established
- Hybrid working available after a qualifying period
- Opportunity to build your own industry profile and network




- Join an established business with a strong reputation in the strata industry and an experienced team

Duties

- Build and maintain strong relationships with existing strata managers and clients
- Act as the key liaison between clients and the internal accounting/audit team
- Take ownership of client requests and ensure matters are followed through
- Meet with clients and attend industry conferences and networking events
- Identify and develop current business opportunities
- Build the firm’s profile and relationships within the strata industry
- Understand client needs and work with the internal team to deliver solutions
- Develop your knowledge of the strata industry and become a trusted source of support for clients

Skills & Experience –

We’re looking for someone who is:

- Confident, personable and a natural relationship builder
- A genuine go-getter who takes initiative and gets things done
- Commercially minded with a strong customer service focus
- Comfortable meeting new people and putting yourself out there
- Able to build trust and credibility quickly
- Curious, willing to learn and able to absorb information
- Confident managing client expectations and difficult conversations
- Comfortable working autonomously and taking ownership
- Passionate about building relationships and developing business
- Ideal start: ASAP, preferably mid-September 2026
- Must have Permanent Residency to be considered for this role

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📌 Client Relationship Manager – Strata Industry (Melbourne)
🏢 The Recruitment Alternative
📍 Melbourne