Australian Financial Complaints Authority is seeking an Administrative Support role focused on decision stage files. You will act as the liaison for complaint parties and internal stakeholders, provide essential admin support, and help prepare and dispatch decision-related communications.
In a hybrid setting, you will ensure accurate record-keeping, timely progression of cases, and collaboration with Decision Makers to maintain efficient workflows and compliance with AFCA policies.
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📌 Case Support Officer — Hybrid & Flexible Admin Pro (City of Sydney)
🏢 Australian Financial Complaints Authority
📍 City of Sydney
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