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Summary

Live-in Accommodation & Guest Services Coordinator at Avoca Beach Hotel, NSW. Support reception, housekeeping and F&B;, handle after-hours. Up to $80k + super, discounted housing.

Terms

Hospitality and Catering Travel and Tourism

Description

- EARN up to $80,000 pa + Super + Discounted Accommodation
- Family-Owned Hospitality Business on the NSW Central Coast
- Utilise Your Experience in a Diverse Guest Services & Operations Role

About The Company

Avoca Beach Hotel is a well-established, family-owned hospitality business on 15 acres in Avoca Beach on the NSW Central Coast. Operations include accommodation, Saltwater Bar & Bistro, Treetops Café, Sports Bar, Gaming and TAB facilities, event and conference spaces, and a drive-through bottle shop.

The accommodation division features 78 rooms (self-contained and motel-style) with guest facilities such as swimming pools and tennis courts. The team is dedicated to delivering exceptional service and memorable experiences for locals and visitors.

About The Opportunity

This live-in role supports the day-to-day operation of the accommodation business while assisting across reception, housekeeping, café operations, food and beverage service, and after-hours guest support.





This position is based onsite and includes responsibility for the after-hours guest assistance phone 5 nights per week. It is designed for a single person, though the accommodation may suit a couple seeking a lifestyle opportunity on the NSW Central Coast.

Reporting to the Accommodation Manager, responsibilities include:

- Managing front desk reception enquiries via phone, email, online channels and third-party providers
- Coordinating housekeeping staff, cleaning rosters, inventory and room availability
- Ensuring smooth guest check-in/check-out
- Responding to guest enquiries, requests and complaints professionally and efficiently
- Assisting with Treetops Café operations and broader food & beverage services
- Maintaining WHS and food safety standards
- Assisting with weekend, public holiday and occasional evening work
- Providing after-hours guest assistance, including late check-ins and issue resolution
- Working closely with the Accommodation Manager, General Manager and wider team

About You

- Previous accommodation experience in a similar role
- Experience with RMS Reservation System, or ability to quickly learn current digital systems
- Excellent verbal and written communication skills
- Strong organisational skills and attention to detail
- Reliable, hands-on and proactive, with a collaborative, team-focused attitude
- Experience with functions and events highly regarded (not essential)

What’s in it for You?

- Live-in opportunity with discounted accommodation provided
- Salary package up to $80,000 pa + super
- Diverse role across accommodation, guest services, housekeeping and hospitality operations
- Beautiful Central Coast location, minutes from the beach
- Join a supportive family-owned business with strong community focus
- Work across multiple areas of a successful hospitality operation
- Ongoing training and development opportunities

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📌 Accommodation & Guest Services Coordinator (Live-In) Avoca Beach Hotel (Gosford)
🏢 Orana Dama
📍 Gosford