Novotel Surfers Paradise is located in the heart of Surfers Paradise, with excellent shopping, entertainment & nightlife areas all close by. The hotel features 408 well-appointed rooms, along with a variety of dining options including: The Restaurant, Blvd Cafe andBar, pool bar and in-room dining. We offer a relaxed, family friendly environment. For those wanting to unwind we offer a heated outdoor swimming pool, tennis courts, basketball & netball court, BBQ area, gym and kids’ corner. For our conferencing & events guests we have 6 modern function rooms available, accommodating up to 500 delegates.
Where excellent experiences start with great people.
Join Our Team...
Organised. Detail-Oriented. People-Focused.
Novotel Surfers Paradise is seeking a highly organised and proactive People & Culture Coordinator to join our team.
This is an excellent opportunity for an administration professional who enjoys delivering exceptional internal customer service, managing processes with accuracy, and supporting a busy hotel operation. As the People & Culture Coordinator, you will play a critical role in ensuring our employee lifecycle administration is managed efficiently and professionally.
No two days are the same in hospitality, making this the perfect role for someone who thrives in a fast-paced environment and takes pride in keeping things running smoothly behind the scenes.
About the Role
Reporting to the People & Culture Manager, you will provide comprehensive administrative support across all areas of the People & Culture function.
- Preparing employment contracts, letters, and employee documentation
- Coordinating onboarding administration, including orientation, uniform and locker allocation
- Maintaining employee records and HR systems with accuracy and confidentiality
- Assisting with payroll system (Zambion/Ready Workforce) administration
- Managing employee files and compliance requirements
- Coordinating trainingbookings and maintaining training records
- Supporting visa, work rights, and employment compliance checks
- Coordinating offboarding activities
- Producing reports, correspondence, and HR metrics
- Providing general administrative support to the People & Culture team
What We're Looking For
- Previous experience in administration, coordination, HR administration, or office support
- Exceptional attention to detail and accuracy
- Strong organisational and time management skills
- Intermediate to advanced Microsoft Office skills, particularly Excel, Word, and Outlook
- Previous use of SmartRecruiters, Ready Work Force (Zambion) highly desireable.
- Excellent written and verbal communication skills
- Ability to handle confidential information with discretion
- A proactive approach and strong customer service mindset
- The ability to manage multiple priorities and meet deadlines
Why Join Us?
As part of Accor, you'll join a global hospitality leader with opportunities that extend far beyond a single role.
Benefits Include
- Discounted accommodation and food & beverage across Accor properties worldwide
- Career development and internal progression opportunities
- Access to Accor's learning and development programs
- Employee recognition programs
- Supportive and collaborative workplace culture
- Opportunity to gain exposure to all areas of Human Resources within a large hotel environment
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Hirer responsiveness Salary match Number of applicants
Hotel & Accommodation Services 1,001-5,000 employees
Novotel is an international network of 400 four star hotels and resorts recognised in 59 countries. Novotel is the hotel brand best represented in its segment for consistent quality and spirited innovation.
Whether you are visiting major international cities, business capitals or the world’s most popular tourist destinations, Novotel hotels and resorts welcome you with a consistent level of personal service.
Novotel promotes the wellbeing of both the business and leisure traveller, with spacious rooms equipped for work and relaxation, a 24/7 food and beverage offering, meeting rooms, attentive staff, special children's areas and fitness and relaxation facilities.
Novotel is a part of the Accor Hotels group other affiliated brands within this company are Sofitel, Pullman, MGallery, Quay West, The Sebel, Grand Mercure, Mercure, Ibis, Ibis Styles and Ibis Budget.
Source: this is an extract from the company's own website
Novotel is an international network of 400 four star hotels and resorts recognised in 59 countries. Novotel is the hotel brand best represented in its segment for consistent quality and spirited innovation. Whether you are visiting major international cities, business capitals or the world’s most popular tourist destinations, Novotel hotels and resorts welcome you with a consistent level of personal service.
Novotel promotes the wellbeing of both the business and leisure traveller, with spacious rooms equipped for work and relaxation, a 24/7 food and beverage offering, meeting rooms, attentive staff, special children's areas and fitness and relaxation facilities.
Novotel is a part of the Accor Hotels group other affiliated brands within this company are Sofitel, Pullman, MGallery, Quay West, The Sebel, Grand Mercure, Mercure, Ibis, Ibis Styles and Ibis Budget.
Source: this is an extract from the company's own website
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📌 People & Culture Coordinator (Queensland)
🏢 @
📍 Queensland