Service Level & SIAM Performance Lead (City of Sydney)

Service Level & SIAM Performance Lead (City of Sydney)

23 Aug
|
Infosys
|
City of Sydney

23 Aug

Infosys

City of Sydney

Infosys in Sydney is seeking a Service Level Lead to manage and improve service level performance across business services, suppliers, and internal teams in a SIAM setting. The role emphasizes defining and monitoring SLAs, OLAs, XLAs, KPIs, and governance.

Hybrid working arrangements with a competitive AUD salary. The candidate will work with ServiceNow ITSM, Power BI, and strong stakeholder management to drive continual service improvement.

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📌 Service Level & SIAM Performance Lead (City of Sydney)
🏢 Infosys
📍 City of Sydney

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