Guest Services Communications Lead (Pre-Opening) (City of Gold Coast)

Guest Services Communications Lead (Pre-Opening) (City of Gold Coast)

23 Aug
|
Andaz Gold Coast
|
City of Gold Coast

23 Aug

Andaz Gold Coast

City of Gold Coast

Andaz Gold Coast is preparing to open and seeks a Guest Service Team Leader for the Communications function. You will lead the team responsible for managing every guest interaction over the phone, coaching colleagues to deliver warm, personalised service and ensuring effective, accurate responses.

You will work closely with all hotel departments, support service recovery, test systems, develop procedures and train colleagues to prepare for a successful opening.

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📌 Guest Services Communications Lead (Pre-Opening) (City of Gold Coast)
🏢 Andaz Gold Coast
📍 City of Gold Coast

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