At Norman, you can launch your career in customer service, build new skills, and open doors to future roles. We welcome both full-time and part-time applicants. Join a supportive, high-energy team.

About Norman

Norman is a leading wholesale supplier of shutters, blinds and shades.

Our location in inner-Northern Brisbane is home to a tight-knit team who thrive on pace, initiative, and shared wins.

This is a outstanding opportunity for someone looking to build a career in customer service. You will start by developing a strong understanding of our systems, products and processes, with the opportunity to take on greater responsibility as your skills and confidence develop.

What you’ll do

Be the first point of contact for retail partners (phone and email)

Assist retail partners to process orders through our online portal

Coordinate with our factory and logistics partners to ensure timely delivery





Be confident reading and understanding technical specification manuals

Become familiar with our full product range and key selling points

Work closely with our sales team

Send samples and parts to our retail partners

Keep customer records updated in our CRM system

Collaborate within a small, motivated team

What you’ll bring

Strong organisational skills with a high level of attention to detail

Comfortable learning new systems and processes

Willingness to learn technical product information and develop product knowledge

Why you’ll love it here

Join a team that celebrates wins, values initiative, and backs each other

Work close to home, avoid the long commute, and be part of a local team

Flexible arrangements are possible, including part-time

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📌 Customer Service Specialist (Albion)
🏢 Norman Australia
📍 Albion