Halaxy is a global practice management platform built to make healthcare better for everybody, everywhere. Our software is customisable for over 100 health professions across 100+ countries and is used by practitioners and patients around the world, every single day. We are a team of 50+ people across three offices in Melbourne, Cork, and Vancouver, and we are scaling fast. We were shortlisted for the AFR Best Places to Work in 2026 and have an eNPS score of 93.

About the role

The Data Migration Specialist is responsible for the accurate, secure, and timely migration of customer data onto Halaxy, working closely with customers and internal teams to plan, execute, and validate each migration. The role also supports data analytics, reporting, and data clean‑up, and uses AI and automation to build reusable tooling that scales migration capacity many times over without a matching increase in effort.

Key responsibilities include:

Data Migration & Execution

- Plan and execute customer data migrations onto Halaxy
- Import data from a range of source systems and formats.
- Ensure data is migrated accurately, securely, and in line with agreed timelines.
- Troubleshoot and resolve data issues that may arise during migrations.
- Use AI and scripting to map, transform, and reformat source data into Halaxy import templates.
- Build reusable import routines so recurring source systems become faster to migrate over time.

Data Cleaning & Validation

- Review, clean, and standardise customer data prior to migration.
- Identify inconsistencies, gaps, or errors in source data and work with customers to resolve them.
- Validate migrated data to ensure completeness, accuracy, and integrity.
- Perform post-migration checks and reconciliations.
- Use AI tools to detect duplicates, inconsistent formatting, and anomalies across large data sets.
- Automate validation and reconciliation checks so accuracy is proven by report, not by manual spot checking.

Data Analytics, Reporting & Clean-up

- Support data analytics and reporting across the business, turning migration and operational data into clear, usable insight.
- Build and maintain reports and dashboards that give the team visibility of migration volumes, timelines, data quality, and time saved through automation.




- Lead ongoing data clean‑up activity, resolving data quality issues at their source rather than one case at a time.
- Automate recurring reporting and clean‑up tasks so they run reliably and repeatably, without manual effort.
- Use insight from reporting to identify where the next improvement or automation will have the biggest impact.

Customer Experience & Communication

- Along with another team member, act as a key point of contact for customers during the migration process.
- Clearly explain migration steps, timelines, and requirements.
- Set expectations and guide customers through what is needed from them.
- Support customers with questions and provide reassurance throughout the process.
- Use AI to draft migration plans, status updates, and customer summaries, then review and personalise them before they go out.

Process & Continuous Improvement

- Follow established migration processes and documentation and improve them wherever a better way exists.
- Contribute to creating and updating migration guides and internal documentation.
- Work collaboratively with internal teams to continuously improve the onboarding experience for customers.
- Build, document, and share reusable scripts, prompts, and templates so the whole team benefits, not just one migration.
- Trial new AI and automation tools, measure whether they genuinely save time or improve quality, and adopt the ones that earn their place.
- Embrace AI and automation as far as they can practically go, balanced with sound judgement about the right tool for the task. The test is whether it works and whether it is the appropriate tool at the time, not whether it is the newest option.
- Bring a growth mindset to the work, treating today’s ways of working as a starting point rather than a standard. Success is not running 20 percent more migrations, it is running ten times as many with the same resources.

Compliance & Security





- Handle customer data in line with privacy, security, and compliance requirements globally (ISO 27001 standards).
- Ensure data migrations adhere to internal policies and relevant regulations.

What you bring

- Degree or accredited qualification or relevant experience
- Strong interpersonal and relationship management skills with the ability to motivate and influence behaviours and outcomes
- Excellent verbal, written and interpersonal skills.
- Adept at understanding, analysing, and using data metrics to drive decision making
- Agile & growth mindset, able to deliver value in increments and helping create a culture of continuous improvement
- Ability to embrace AI, even if you don’t have the experience in AI, we are willing to train you up.
- Highly organised with proven ability to manage multiple work-streams at once in a fast‑paced environment
- High degree of initiative, resourcefulness, personal responsibility, and ownership
- Strong interpersonal skills and ability to work as part of a team

You do not need to tick every box to apply. If this role excites you and you believe you can contribute, we want to hear from you.

Why Halaxy

Purpose that is real.You’ll work on a product used by practitioners and patients across 100+ countries. The work you do here touches healthcare every day.

A team that actually likes working together.We are friendly, warm, and inclusive. Our Melbourne office has regular furry visitors (dogs are very welcome here). We do weekly team lunches, office quizzes, cultural celebrations, and Brinners. We have a well-stocked pantry and a coffee machine that gets a workout.

Hybrid done properly.Monday and Friday from home, Tuesday to Thursday together in our Melbourne CBD office. Consistent hours. We believe work-life harmony is something you build deliberately, not something you earn.

Room to grow.Halaxy is scaling internationally and that means genuine chance. You can take on more responsibility earlier here than almost anywhere else, and we actively support your development on the job.

Transparency as a default.Company results are shared openly with the whole team. Our founders are accessible. We say what we mean, and we back it up.

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📌 Data Migration Specialist (Melbourne)
🏢 Halaxy
📍 Melbourne