Looking for a flexible role with regular hours, great people and plenty of variety? Join our Alice Springs team for 20–25 hours a week across a minimum of three days, with flexibility around when you work. No self-storage experience needed — bring a great attitude, enjoy helping customers, and we’ll teach you the rest.
You'll play an important part in creating a great experience for our customers and supporting the smooth day-to-day operation of our Alice Springs centre. This isn't a typical retail job. You'll work with customers to help them find the right storage solution, manage enquiries and move-ins, assist with day-to-day administration and help keep the facility looking its best.
Key responsibilities
- Responding to customer enquiries in person, over the phone and online
- Helping customers choose the right storage solution for their needs
- Providing information on unit availability, pricing and rental terms
- Assisting customers through the rental and move-in process
- Completing general administration and customer documentation
- Following up enquiries and helping convert leads into customers
- Providing friendly, professional and solution-focused customer service
- Helping maintain high standards of centre presentation
- Undertaking general cleaning, tidying and outdoor duties
- Identifying and reporting maintenance or safety issues
About you
- Enjoys talking to people and providing excellent customer service
- Friendly, confident and professional
- Reliable and takes pride in their work
- Comfortable working independently
- Good communication and basic computer skills
- Organised and able to manage different tasks throughout the day
- Willing to help wherever needed
- Good attention to detail
- Comfortable performing cleaning and outdoor duties
- Experience in customer service, retail, reception, administration, hospitality, tourism, property services or sales would be an advantage, but is not essential
About us
At Self Storage Australia, we believe a great culture is at the heart of a successful business. Our values are: Be Your Best | Respect | Enjoy | Learn and Grow | Solution-Focused. We pride ourselves on providing excellent customer service, maintaining clean and secure facilities and creating a positive workplace where our people are supported to succeed.
Benefits
- 20–25 hours per week
- Minimum of three days each week
- Flexibility around the days you work
- Regular daytime working hours
- No late-night retail
- Competitive casual hourly rate plus super
- Full on-the-job training
- Friendly and supportive team
- Wide-ranging role combining customer service, sales and centre operations
- Opportunity to learn and develop your skills
📌 Customer service and sales assistant - Casual (Alice Springs)
🏢 Self Storage Australia
📍 Alice Springs
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