Are you a friendly, organised and confident people-person who loves creating a great experience for patients?

Country Dental Gunnedah, part of the Smile On Network, is looking for a Full-Time Dental Receptionist to become an important part of our practice and the welcoming face our patients see when they walk through the door.

Dental Receptionist - Full Time - Country Dental Gunnedah

Monday–Friday | 8:30am–5:45pm | No weekends

Are you a friendly, organised and confident people-person who loves creating a great experience for patients?

Country Dental Gunnedah, part of the Smile On Network, is looking for a Full-Time Dental Receptionist to become an important part of our practice and the welcoming face our patients see when they walk through the door.

About Us

Country Dental Gunnedah is proudly part of the Smile On Network – a growing Australian dental group with 50+ locations nationwide.

While our practice maintains its strong local identity and connection with the Gunnedah community, being part of Smile On means our team benefits from the support, resources and opportunities of a larger network.

You’ll work alongside a supportive and friendly clinical and auxiliary team, with access to broader operational, HR, marketing and management support.

About the Role

As our Dental Receptionist, you’ll play a key role in the smooth day-to-day running of the practice and, most importantly, in creating an exceptional experience for our patients.

Your responsibilities will include:

- Welcoming patients and creating a warm, professional first impression
- Managing incoming calls, enquiries and appointment bookings
- Coordinating clinician appointment books and helping maximise schedules




- Checking patients in and out and processing payments
- Managing patient recalls and follow-up appointments
- Responding to new patient enquiries and helping patients understand their next steps
- Maintaining accurate patient records
- Liaising closely with dentists, clinicians and the dental assisting team
- Supporting the daily flow and organisation of the practice
- Delivering a consistently high standard of customer service and patient care

About You

We're looking for someone who is positive, reliable, organised and genuinely enjoys working with people.

Previous dental reception experience would be highly regarded, however we're also interested in hearing from candidates with solid reception, administration or customer service experience who are eager to learn.

You’ll ideally have:

- Excellent communication and interpersonal skills
- A professional and welcoming manner
- Strong organisation and attention to detail
- Confidence managing phones and a busy reception environment
- Good computer and administration skills
- The ability to multitask and work as part of a team
- A proactive attitude and willingness to help wherever needed

Why Join Country Dental Gunnedah & Smile On?

- Full-time, Monday–Friday position
- No weekend work
- Supportive, welcoming team environment
- Be part of an established local dental practice
- Backing and support of the growing Smile On Network
- Training and ongoing development
- Opportunity to grow your skills and career as our network continues to expand

If you're someone who loves helping people, takes pride in providing exceptional service and wants to be part of a supportive team, we’d love to hear from you!

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📌 Dental Receptionist (Gunnedah Shire Council)
🏢 Smile On Clinics
📍 Gunnedah Shire Council