Emergency Recovery Support Program Coordinator

- Employment Type:Fixed Term Until 30 June 2027
- Area:OfficeLocated Shepparton. Outreach locations: Strathbogie, Moira,Murrindindiand Mansfield (this may change as the scale of the disasteremerges)

Primary Care Connect is a local, not-for-profit organisation who has proudly supported our community for over 30 years. Operating under the social model of health, we offer inclusive community health care services of the highest quality.We work collaboratively with our clients and other services to best support the health and wellbeing needs of all people. We pride ourselves on providing trauma informed, person centred and consumer driven care that allows people to take control of their lives and bring about meaningful change.

To find out more about Primary Care Connect, please visitwww.primarycareconnect.com.au

About the Role

The Emergency Recovery Support Program (ERSP) Coordinator provides operational leadership, practiceoversightand coordination of emergency recovery services for individuals and familiesimpactedby emergencies (e.g.fire, flood, storm) across the Moira, Mitchell,Murrindindi, Mansfield and Strathbogie Shires.

Key Selection Criteria

The following criteria must be metand addressed in applicationsfor consideration for this position:

- Degree or Diploma in relevant discipline such as AOD, Social Work or Community Services.
- Demonstrated experience in senior casework/case management with community services, emergency response, family services, homelessness, mental health, AOD or related fields.




- Demonstrated experience providing supervision,leadershipor coordination within a human services setting.
- Strong understanding of trauma-informed practice and disaster recovery impacts.
- Demonstrated experience managing complexrisk(family violence, child safety, mental health risk, homelessness).
- Sound understanding of MARAM and ability to support others in applying the framework.
- Strong stakeholder engagement and interagency coordination skills.
- Highly developed communication, problem-solvingand decision-making skills.
- Strong administration,documentationand data management capability.
- Ability to work flexibly, independently, and as part of a multidisciplinary team in changing environments.
- A valid driver's licence and willingness to travel toimpactedsites.
- Professional and personal alignment with Primary CareConnect’score values
- Experience in emergency management, disasterrecoveryor surge response models.
- Experience managing funded programs and reporting requirements.
- Knowledge of Victorian recovery arrangements and service systems.
- Formal training in supervision,leadershipor coaching.

Benefits and Perks





Our Employee Value Proposition is more than a list of benefits —it’sthe full experience of working with us. From meaningful work and interesting projects to a genuine commitment to work-life balance, growth and inclusion,Primary Care Connectis a place where people are supported to do their best work.

When you joinPrimary Care Connect,you’llenjoy:

- Astrong wellbeing focus and genuinely supportive culture
- Not-for-profit salary packaging to increase your take-home pay
- Professional development and learning opportunities
- Access to an Employee Assistance Program (EAP)
- An in office, in-house gym

Ifyou’relooking for a role where your skills are valued and your wellbeing matters, this could be the perfect next step.

Further information can be found by:

- Visiting our careers pageto view the position description: Careers/Current-Vacancies?OR

Primary Care Connect (PCC) is committed to supporting the safety, wellbeing, culture and participation of all children and young people.? We have a zero-tolerance policy to child abuse and neglect; we work toidentifyearly risks andtake actionregardingall allegations and safety concerns. As a Child Safe Organisation every employee and volunteeris required tohave a current Working withChildrensCheck.

Primary Care Connect acknowledges Aboriginal and Torres Strait Islander people as the Traditional Custodians of the land and acknowledges and respect to their Elders, past and present.

We welcome people of any age, gender, sex, sexuality, culture, religion, and ability.

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📌 Emergency Recovery Support Program Coordinator (Shepparton)
🏢 Primary Care Connect
📍 Shepparton