Job Description

Are you an experienced Data Centre Technician with expertise across rack and stack, deployment, maintenance, troubleshooting, and decommissioning? Do you thrive in fast-paced, mission-critical environments, enjoy solving complex technical challenges, and work effectively with diverse stakeholders? If so, we'd love to hear from you.

As an Oracle Data Centre Technician, you'll play a key role in supporting, maintaining, and continuously improving our world-class data centre infrastructure. Acting as a technical liaison between engineering teams, vendors, stakeholders, and the data centre workplace, you'll help ensure the reliability, availability, safety, and performance of critical infrastructure and cloud services.

You'll be responsible for installing, configuring, testing, troubleshooting, maintaining, upgrading, and decommissioning data centre hardware and supporting infrastructure. You'll respond to incidents, perform preventative maintenance, maintain accurate asset and spare-parts inventory, and follow established operational procedures and safety standards.

Success in this role requires strong hands-on technical capability combined with communication, stakeholder management, planning, accountability, resilience, adaptability, customer focus, and collaboration. You'll be expected to take initiative,



manage competing priorities, communicate risks early, and contribute positively to a respectful, inclusive, and high-performing team culture.

Key Responsibilities

- Install, configure, test, deploy, maintain, upgrade, and decommission data centre equipment and infrastructure.
- Perform safe and efficient rack and stack activities, server deployments, hardware installations, equipment replacements, upgrades, and decommissioning.
- Troubleshoot and resolve server, hardware, cabling, network, power, and supporting infrastructure issues, escalating appropriately when additional expertise or support is required.
- Triage, prioritise, and respond to incoming incidents, service requests, and operational issues in a timely manner.
- Perform preventative and corrective maintenance, including diagnosing hardware failures, replacing failed components, and applying firmware updates.
- Monitor and support the reliability and performance of production server hardware and supporting data centre infrastructure.
- Maintain accurate asset, hardware, and spare-parts inventory using internal systems and support tools.
- Follow established SOPs, change-management processes, operational procedures, security requirements, and safety standards.

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📌 Lead Data Center Support Services Technician (Ryde)
🏢 Oracle
📍 Ryde