Service Improvement Analyst — ITIL & Quality Assurance (Northern Territory)

Service Improvement Analyst — ITIL & Quality Assurance (Northern Territory)

23 Aug
|
NEC
|
Northern Territory

23 Aug

NEC

Northern Territory

NEC Corporation Australia is seeking a detail-driven Service Improvement Analyst in Darwin to enhance service quality for NEC's clients, including NT Government. You will monitor ITIL-aligned processes, produce regular performance reports and drive improvements across accounts.

You will have at least 2 years in IT customer service, robust QA and Excel reporting capabilities, and excellent communication to liaise with internal teams and external providers.

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📌 Service Improvement Analyst — ITIL & Quality Assurance (Northern Territory)
🏢 NEC
📍 Northern Territory

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