St. Ali Restaurant Manager – Sydney Airport T2

Restaurant Manager – St Ali, Sydney Airport T2 (SSP Australia)

About the Role

SSP Australia is seeking an experienced Restaurant Manager to lead our exciting new St. Ali specialty coffee venue at Sydney Airport T2.

This is a unique opportunity for a hospitality leader with a robust specialty coffee background to play a key role in launching St. Ali at The Rocks Precinct.

As Restaurant Manager, you will lead the day‑to‑day operation of the venue, inspire and develop the team, and ensure consistently high standards across coffee quality, customer service, product presentation and operational performance.

The role will also have a strong Head Barista focus, with responsibility for supporting coffee quality and consistency, maintaining barista standards, and coaching and developing the coffee team.

We’re looking for a hands‑on hospitality leader who can combine strong venue management skills with genuine expertise and passion for specialty coffee.

Tasks & Responsibilities:

- Leading by Example: Foster a culture of excellence in service, hospitality, and teamwork.

- Ensuring Operational Excellence: Oversee day‑to‑day operations, ensuring smooth, productive, and high‑quality service.

- Team Development: Train, motivate, and mentor staff to deliver a premium guest experience.

- Cooperative Decision‑Making: Work closely with chefs, bartenders, and front‑of‑house staff to create a cohesive, high‑performing team.

- Brand Ambassador: Ensure the St. Ali standard and reputation are maintained across all aspects of the operation.

What You Bring:

- Minimum 2 years’ experience as a Restaurant Manager, Café Manager or Senior Barista/Café Leader

- Strong knowledge and genuine passion for specialty coffee, including espresso preparation, coffee quality and barista standards

- Previous experience in a high-volume café,



restaurant or hospitality environment

- Experience leading, coaching and developing teams of 5–10

- Strong leadership, communication and customer service skills

- Excellent operational, organisational and time‑management skills

- A hands‑on, positive and professional approach, with the ability to thrive in a fast‑paced environment and lead by example

The Benefits:

- Daily Meal Allowance

- A collaborative and supportive team culture

- Opportunity to grow and develop within a leading global retail hospitality company

- Great discounts across our brands

- Employee Assistance Program

About Us

SSP is a leading operator of food and beverage outlets in travel locations worldwide, with c.43,000 colleagues in over 600 locations across nearly 40 countries.

We operate sit‑down and quick service restaurants, cafes, lounges and food‑led convenience stores, principally in airports and train stations, with a portfolio of around 550 international, national and local brands. These include our own brands (such as Urban Crave, which brought the first “street eats” concept to airports in the US and Nippon Ramen, a noodle and dumpling concept in the APAC region) as well as franchise brands (such as M&S;, Starbucks and Burger King).

Our SSP Asia Pacific journey started in Thailand over 25 years ago. Since then, we have grown to include Singapore, Hong Kong SAR, Australia, New Zealand, the Philippines, Malaysia and Indonesia, with more than 5,500 colleagues, 150 brands and 300 stores.

Our purpose is to be the best part of the journey,



and this is underpinned by our aim to bring leading brands and innovative concepts to our clients and customers around the world, with an emphasis on great value, taste, quality and service – using digital technology to boost efficiency.

Our people are at the heart of our business, and our values are integral to our business, underpinning everything we do.

- We are one team … working together and sharing our best ideas to fulfil our global potential.

- We are results focused… delivering great food and service for our customers and outstanding results for our clients, shareholders and colleagues

- We all make a difference… respecting each other, acting responsibly and being accountable for the contributions that we make.

- We are bold …seizing opportunities, innovating and quickly adapting every day.

- We celebrate success… recognising and valuing everyone’s achievements.

We are an equal opportunity employer and do not unlawfully discriminate against applicants for employment based on colour, ancestry, national origin, citizenship, age, physical disability, pregnancy, religion, sex, gender, gender identity, gender expression, marital status, sexual orientation, genetic information, or any other bases protected by local law. Subject to legitimate business requirements, all recruitment actions are based solely on the company’s legitimate business needs and an individual’s qualifications.

We are looking for talented and passionate individuals to join SSP to start their best part of their journey.

Important Note:Allsuccessful applicants will be required to obtain an Aviation Security Identification Card (ASIC) which requires a background and criminal history check from the country of origin. All employment offers are conditional on being able to hold and maintain an ASIC.

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📌 St. Ali Restaurant Manager – Sydney Airport (New South Wales)
🏢 SSP Australia
📍 New South Wales